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Get the assistance you need, wherever you need it.

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Want to meet with one of our Member Service Representatives?

We're now offering virtual and in-person appointments for your banking needs. 
 
Schedule Appointment
 
 
 
 
 
 
 
 
 

 

Preparing for your Appointment

Once you've scheduled your video appointment, please review the guide for step-by-step instructions and tips to ensure your virtual visit goes smoothly.  Video appointments can be attended by using a computer, tablet or mobile device.

We encourage everyone to continue to use remote and self-serve options whenever possible.

 


 

We're here to help!

Did you know that the majority of your banking can be handled using  your computer or mobile device? If you’re not familiar with Digital Banking, you can contact our Member Contact Center at (815)282-0300 for assistance. 

 

Virtual Appointments