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COVID-19 Updates

Your Well-Being Is Our #1 Priority

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Financial Education & Assistance Blog & News

 

Información sobre el Coronavirus y como afecta nuestro servicio - Leer aquí


Be Weary of COVID-19 Vaccine Fraud - January 14, 2021

It is exciting to know that a COVID-19 vaccine is on its way to consumers, but please be aware that, as with many things, there is a potential for fraud or related criminal activity surrounding the coronavirus vaccine. 

COVID-19 vaccine fraud may include:

  • The sale of unapproved and illegally marketed vaccines
  • The sale of counterfeit versions of approved vaccines
  • Illegal diversion of legitimate vaccines

Tips to avoid these fraudsters:

  • Verify and document the information. Generally, consumers will not be personally contacted about the vaccine. If you receive a phone call or email, verify their identity and write down the information they are providing or suggesting. For example, if they say they are from your doctor's office, contact your doctor's office directly to verify they did contact you. 
  • Stay informed through reliable sources. Paying a fee does not move you to the front of the vaccine line. There is a structured process as to who gets the vaccine and when. Find out from a reliable source when you are eligible to obtain the vaccine. 
  • Obtain your vaccine through an approved provider, like your doctor or the health department. 

If you have questions about fraudulent activity related to your accounts, please contact us at (815) 282-0300. 

 


 

Our Loves Park & Rochelle Lobbies are Open for Business

We are always happy to see you (from a social distance, of course!) In addition to your financial well-being, your health and safety are a top priority. 


To help protect you and our team members, here’s what we have put in place:

  • Enhanced cleaning efforts taking place throughout the day
  • Clear plastic panels installed at the teller stations and in-branch offices
  • Hand sanitizer available throughout our lobbies
  • Social distancing measures, including floor markers and limited building capacity

You can expect the same personal attention you have always received, but there are a few new procedures for how we interact.


Be prepared before you head out the door:

  • Masks are required. Our social distancing and enhanced sanitizing practices are designed to keep you and our team safe
  • Bring your government-issued ID. You will be asked to remove your mask temporarily and present your ID for identification purposes before entering the lobby. As always, we ask you to remove hats and sunglasses while in our location
  • If our building is at capacity, you may be asked to briefly wait outside


Don’t forget! You can schedule a face-to-face or virtual appointment online. Our drive through is also open and you can access our digital services, including online and mobile banking, any time and anywhere.

Main Office
1201 Clifford Ave.
Loves Park, IL 61111
815-282-0300 Fax 815-877-8201
HoursLobbyPersonal Teller Machines (PTMs)

Monday - Friday

Saturday

10:30 am - 5 p.m.

CLOSED

AVAILABLE 24/7/365

Live Video Teller Availability

Monday-Friday 8 a.m. -5:30 p.m.

Saturday 9 a.m. - 12 p.m.

Rochelle Branch
561 Flagg Road
Rochelle, IL 61068
815-282-0300 Fax 815- 562-4815
HoursLobbyDrive-Thru
Monday - Friday 10:30 am - 5 pm 8:00 am - 5:30 pm
Saturday Closed 9:00 am - 12:00 pm


COVID-19

Lobby Reopening