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Additional Services

Direct Deposit
Rock Valley Credit Union can accept any electronic direct deposit, whether from a government agency or your employer. Account numbers and the credit union's routing and transit number must be verified before processing direct deposit.

Rock Valley Routing/Transit #:271988388

Automatic Transfers
If you regularly transfer money from one account to another (e.g., into your Christmas Club, IRA or loan), you can have the credit union do this for you automatically. You can choose either a weekly, bi-weekly or monthly program. This service is FREE.

Rock Valley Credit Union offers several free services including;

  • $1,000 Accidental Death and Dismemberment Insurance
  • Use of new and used car pricing guides
  • Notary Public
  • Financial Counseling
  • Online Education Library

Shared Branch Network

Whether you are traveling for business or pleasure or are a snow bird and spend the winter months in a warmer state, as a Rock Valley Credit Union member, you have a great benefit of utilizing over 4,400 shared credit union branches in hundreds of cities across the United States. Through the credit union shared branch network, members can access their accounts just as they would at a local Rock Valley branch.

  • Deposit money
  • Withdraw funds
  • Transfer money
  • Check account balances
  • Make loan payments*

Find a shared branch now. Or locate a branch and get driving directions by phone at 800.919.CUSC (2872). Just look for the Credit Union Service Center logo.


*Visa credit card payments cannot be made at shared branch locations.

Fee Free ATM Network

Rock Valley partners with other credit unions through the CO-OP ATM Network to offer surcharge-free ATMs across the United States.* Just look for the logo.

Find Surcharge-Free CO-OP ATMs.
Text your location to 692667. Simply text your address, intersection, or zip code with city and state to 692667 (MYCOOP) to locate your closest ATM.**

*Only Rock Valley Visa debit card transactions are surcharge-free at CO-OP ATMs.
**This service is free; however, standard text-messaging rates may apply.




VISA Debit Card:

Activation – (800) 411-6390 or

Cardholders can activate their Debit Card by phone and then select a custom PIN. Web Activation is only card activation, no PIN select option. If cardholder does not Select PIN at activation, they can call the Real Time PIN change phone line below and select a PIN.

Real Time PIN Change - (877) 746-6746

Cardholders will be able to change their PIN in real time. The card must be active prior to attempting to use the Real Time PIN Change phone line.

After Hours Lost/Stolen - (800) 682-6075 or


Routing #: 271988388|NMLS # 597779
Equal Housing LenderNational Credit Union Administration
NCUA - Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government agency. Equal Housing Lender - We do business in accordance with the Fair Housing Law and Equal Opportunity Credit Act